February 23, 2012 by shunkinoshita

TERMS & FAQ

TERMS & CONDITIONS

Return Policy

  • All sales are final. No refunds or exchanges unless we shipped out the wrong size/item.
  • We are not responsible for any lost, stolen or damaged orders.

Shipping

  • You will receive a shipping confirmation email the day it’s been shipped.
  • We ship via Canada Post Air.
  • If you would like your package earlier or shipped by a different courier, please contact us and we can arrange that for you.
  • Please allow delivery time of 2-7 business days if you live in Canada, 1 to 4 business weeks for US and International.
  • Depending on the weight & size, single orders of t-shirts can be shipped as Light Packet and it will arrive in a week.
  • Please wait patiently for your packages, we try to provide the cheapest way to ship your packages since cost of products and courier services up here in Canada are much more expensive than in the US.

FAQ

I accidentally put down the wrong address, could I change it now?

  • Email info@mmviii.ca immediately, if the package has already been shipped, sorry but we can’t help you.

I accidentally ordered the wrong size, could I change it now?

  • Email info@mmviii.ca immediately, if the package has already been shipped, sorry but we can’t help you.

I just got my package but I was sent the wrong size/item, could you exchange it?

  • Yes, if you got the wrong size/item, please email info@mmviii.ca with your transaction number and which item you received.

Do you guys restock/reprint ever?

  • No, they are all only printed/made once.

Got more questions?